Customer Experience

Our Customers are our First Priority

“American Lending Solutions helped me accomplish my dreams of buying my first home. I have been through many hardships and disappointments in life, so I couldn’t get the financing I needed from other lenders. American Lending took a chance on me and believed in me when no one else would. They can do the same for you, too.

Troy Hietpas worked so hard to help me and kept me up to date with everything that took place. If I didn’t understand something, he explained it in detail. American Lending has such a warm and friendly presence that made me feel comfortable with them every step of the way. Thanks a lot, American Lending.” – Loretta Childs, Homebuyer

“My name is Delilah Smith, and I would like to give commendation for your employee Andrew Buck. I started working with him in the beginning of May when I was ready to start my home buying adventure. From the beginning of the process until now, he has been a wonderful loan officer. He worked with me and helped me get all of the necessary paperwork done in a timely fashion. He understood that I was in a time crunch regarding my current living situation. He worked very hard to help me get through the process, even at times when I was ready to quit and give up. He encouraged me to keep pursuing my dream of becoming a homeowner again, and I was finally able to reach this goal on July 3, 2014, two days before my wedding anniversary. This was the perfect anniversary gift that I could give to my husband as well as my family. I don’t know if I would have been able to get through the process without him. He even helped me deal with my contractor who didn’t give me the same customer service and respect that Andrew gave me. I would highly recommend him to anyone who I know who is interested in purchasing a new home.”

-Delilah Smith, Homebuyer

“Again, thank you, Matt and Josh W., for all the hard work you put in to help me get my dream home. I am enjoying every minute of it. No words can express how I feel and how grateful I am. I literally cried when I walked into the house and knew it was mine. I don’t know if the words ‘thank you’ can ever express how I feel. We are hard at work on the house with lots to do, but it is all so exciting.

The day we closed and the house was mine was the first day I brought my son here. He explored the house, then looked at me and said, “Really? This is ours?” I said, “Yes, it is.” He hugged me and said, “Thanks, Mom. All your craziness was worth it.”

– Kelly Kirkpatrick, Homebuyer

“After closing of this property on 5th of this month, I remained busy in getting the cosmetics fixed. Now before moving into the new home in next few days, I get some time to thank you for the efforts and help that made the loan approval and closing possible in a record short time of less than a fortnight. You turned this seemingly impossible thing into possible so quickly and smoothly. Thanks to your efforts once again.”

-Ayesha Faruqi, Homebuyer

“I would like to thank you and your team for helping us with our mortgage! While there were a few bumps in the road, you live up to your reputation of getting it done! The terms were very reasonable, and the closing went smoothly!”

– Jennifer Alderman, Homebuyer

“It has been my pleasure working with you. This was THE fastest closing I have ever experienced with my 203k work. Thanks again for the very smooth transaction. I really look forward to working with you again in the near future.”

-Peter Jahnke, CEO, Veterans Home Inspections, LLC

“It’s my honor to write a letter of appreciation for loan officer Raees Yawer.

During the entire loan transaction of property address 21326 Plank Trail Drive, Frankfort, IL 60423, I found her to be a very professional, hardworking, proactive and knowledgeable loan officer.

During the entire transaction from application to closing, she was on top of everything. She always responded to phone calls and emails in very timely manner and did a tremendous job.

She is the best loan officer, and I’m looking forward to working with her on more deals.”

-Shaik Anwar Ahmed, Managing Broker, AAA Real Estate Inc.

“I have been partnering with American Lending Solutions for my buyers that have unique situations that don’t always allow them to be traditionally financed from their own financial institution for over a year now, and they have gotten my contracts closed. My buyers are happy, and with my business being based primarily on referral, I need my clients happy!”

-Pamela Fields, Realtor, SRS

Questions? Talk to an expert: (855) 257-5363